FAQs

Can I order The Gym Kitchen products directly from this website?

Thanks so much for your interest in ordering directly from us. We are so excited to announce that you can now order our Ambient Grains & Lentils range direct from our online store! Be sure to sign up to our newsletter to receive exciting announcements regarding new products you can get your hands on within our online store! 

Our in-store ranges are only available at select supermarkets, such as Asda, Tesco, Co-op, Morrisons and Ocado. Please visit our store locator to find your nearest stockist.

Who should I contact if I have a complaint about one of your products?

Please contact our customer service team via hello@thegymkitchen.com and include as many details as possible about your complaint, including images of the item, packaging & cardboard (& plastic film for chilled meals). These details will help us investigate so to ensure all our meals remain to the highest standard.

How do I know where to find your meals?

Our in-store ranges are available at select Asda, Tesco, Morrisons and Co-op stores, and online via Ocado. Please visit our store locator to see where your nearest stockist is and which of our products they have.

What are Macros?

Macro is short for macronutrients. It’s a term that refers to the 3 main food groups we all need for our bodies to functions. Carbohydrates: to fuel energy, fats: to keep you satiated, and proteins: to build and repair muscle. Our meals are well-balanced and suitable for helping you reach your Macro goals. To learn more about Macro-counting, you can read our latest blog on the topic.

Can I freeze your products?

For best quality, we suggest that you do not freeze our Chilled Meals or Ambient Grains & Lentils. Our High Protein Cheesecakes and Yoghurts are not suitable for freezing after purchase.

Are any of your products Halal?

Our meals are not Halal as our supplier is not set up for it. We do however, have meals that are suitable for a Halal lifestyle, such as our Plant-based Spaghetti (available exclusively at Asda) and our plant-based Grains & Lentils range (available online and at Asda, Tesco and Morrisons and online via Ocado).

Are any of your products Vegan/Vegetarian?

Our Plant-based Spaghetti chilled meal is suitable for a plant-based lifestyle and is available exclusively at Asda. Our Grains & Lentils range is also suitable, and you can find this range online and at Asda, Tesco and Morrisons and online via Ocado. All flavours of our High Protein Cheesecakes & Yogurts are suitable for vegetarian, which are currently available from Tesco stores nationwide. 

Are any of your products Gluten Free?

None of our meals are certified Gluten Free, as they are made in a factory that handles products containing Gluten. However, you can review the full nutritional information for all our in-store products, as this may help you determine which products will be suitable for you. Our High Protein Cheesecakes are not Gluten Free, as they contain Gluten within the base. Our High Protein Yogurts do not have any ingredients that contain Gluten. However, they cannot be verified gluten free as the factory they are made in uses Gluten. 

Are your Yoghurts Lactose free?

No, our High Protein Yoghurts do contain Lactose. However we are looking at Lactose Free alternatives. 

Is the soft cheese in your Cheesecakes pasteurised? 

Yes the soft cheese within the Cheesecakes is pasteurised. “Pasteurised minimum 75 degree Celsius for minimum 20 seconds.”